VoIP offers excellent call quality. The individual you’re calling can’t tell whether you’re using VoIP or POTS-there’s little difference in quality. While it’s genuine that there can be occasional hiccups in transmission, the technologies have evolved to the point where service interruptions or interference are no longer frequent when compared to a POTS connection, and call quality is considerably superior to typical cellular phone reception.
The biggest advantage VoIP has over POTS is cost. Domestic calls are free, or at the minimum, less expensive than POTS; while international calls may also be far less expensive and, in particular cases, free as well. A VoIP phone number, sometimes called a virtual number, will not be directly related to the physical network of any landline, but “appears” to get so. Thus, people from another country could make calls for you with the local rate as opposed to the higher international rate as your virtual telephone number “seems” to get within their local exchange, though it’s not.
An additional advantage is convenience and versatility. Virtual cell phone numbers might be allotted to ring on multiple devices: a landline phone, voip phone system, or possibly a work or home phone. You may also assign multiple telephone numbers to ring on one handset. At the most basic level, getting VoIP service is almost hassle-free. There are myriad providers accessible to anyone with your personal computer and an Internet connection. All you need to do is download the software program, and in a few minutes you could start making calls.
VoIP is extremely popular with businesses. The price of voice calls is less, a cost savings multiplied times the number of employees and the frequency of calling. Also, VoIP integrates data and voice communications (including mobile devices) within a more cost-efficient manner. As an alternative to making 2 kinds of communications systems work together, the 2 happen to be bundled together. As outlined by Forbes magazine, since 2008, a lot more than 80% of all the PBX (private branch exchange) systems (the “switchboard” that serves office buildings) sold are VoIP. Even though the main point of VoIP could be to produce inexpensive calls, it arrives with added functionality including high-fidelity audio, video, and Web conferencing; and also file transfers, shared presentations, and computer desktop control-all with tremendous capabilities for tracking, analyzing, and reporting data.
VoIP is actually a multifunction system. SIP (Session Initiated Protocol)-enabled VoIP handsets can handle any sort of communication, whether voice or data: regular phone calls, faxes, voicemail, email, Web conferences, etc. Therefore you could, for instance, hear your email or record a voice message that you could send to a fax machine. The handsets are also scalable-you can include and subtract features as you need without switching out hardware. The plug-and-play capability ensures that you don’t need a support team to reconfigure the network every time new extensions are added. All you should do is plug the handset in and it’s good to go.
VoIP is efficient and secure. Allowing voice and data communications to run over a single network greatly reduces corporate infrastructure costs; the larger the company, the greater the savings. For companies concerned with security, VoIP already offers the capability to use standardized encryption protocols, which is more difficult to provide with a regular telephone connection.
VoIP hardware is inexpensive and versatile. Moreover, VoIP handsets are cheaper than traditional telephones and therefore are much easier to reconfigure. Dual-mode VoIP handsets are designed for switching from a cellular link to a building Wi-Fi even throughout a conversation, eliminating the requirement to provide employees with both a mobile phone as well as a “regular” office phone. This not merely reduces overall expenses, but lowers maintenance by half, since there are fewer devices to trace, control, and support.
VoIP has a virtual assistant. Various other handy business features include Auto Attendant-also called an online assistant-which not only plays prerecorded music or messages for callers on hold, and also routes calls to departments as well as individuals. This will make your company look bigger than it is, as being the “accounting department” might just be your father-in-law, but this feature gives customers the impression you have a larger organization.
VoIP as a tracking system. Another interesting feature is sometimes called Find Me, Follow Me, Call Hunting, or Advanced Forwarding. It allows a handset (or possibly a number) to go wherever the individual goes, whether it’s at the office, at a convention center, or employing a home phone or cell phone. A variation with this is Presence, 09dexjpky allows you to track where personnel are, as well as defines rules with regards to locations where the handset should or must not ring.
Integrating VoIP with some other systems. Many VoIP systems also integrate emails and calendar systems including Microsoft Outlook. This allows you to “click to dial” an Outlook contact and automatically record calls you are making and receive.
To help make VoIP calls, a person or company needs:
A high-speed broadband Web connection (at the very least 256 kilobytes a second: DSL, cable, newer satellite, or something that isn’t dial-up).
A computer designed with a microphone (nowadays even the least expensive computer has one), or even an adaptor to some regular phone (only necessary rather than a computer).
Software from your VoIP provider.
In many instances, voice calls (whether created by regular telephone or another VoIP number) placed to some VoIP number might be received using the pc itself; or routed into a regular telephone, cellular phone, or smartphone.
While there are actually dedicated VoIP phones for consumers, most of these systems are targeted at business use. A hybrid approach-intended mostly for consumers without computers-would be to sell an adapter which can be connected to a regular telephone handset.
The Down-side of VoIP (because there’s always a catch)
So, if VoIP is really a great deal, why hasn’t it placed the phone companies out of business? Well, because nothing is ever perfect. While it’s true that traditional phone companies are slowly going the way of your dinosaur-and VoIP is among many factors leading to final extinction- you can still find a number of things traditional copper wire connections that go as far back to Alexander Graham Bell do well. The initial one is emergency calling. While you may get some kind of 911 service over VoIP, it is typically expensive, and not always as reliable.
This can lead to an even more important issue, which happens to be: in case your Internet drops, there goes your phone system, not only emergency calling. The previous dinosaur phone company has backup power for many its circuits, which is why even just in a blackout, you may still require help in your corded phone, or maybe confer with your neighbors if need be.
International calling can be a bit iffier on VoIP than a regular landline connection, particularly to countries where the phone network is a lot more extensive compared to the Internet, especially when neither is of high quality. (Ensure that you pay attention to the selection of countries paid by the actual VoIP plan.)
Last, while VoIP quality most of the time is comparable to a landline (and often spotty cellphone reception has reduced general perceptions of acceptable quality), a slow, spotty, or crowded network can affect audio quality, even to begin dropping calls.